Shipping policy
At ILove Mowing, we aim to make shipping straightforward and reliable. This Shipping & Delivery Policy explains where we ship, how orders are processed, and the estimated time it takes for orders to arrive.
Shipping Coverage
We currently ship orders to addresses within the United States only.
We do not currently offer international shipping.
Shipping Cost
Free shipping is available on all eligible orders.
There are no standard shipping charges added to eligible orders at checkout.
Order Processing
Orders are normally processed within 1–2 business days after the order has been successfully placed.
Orders are processed during our regular business days. Orders placed after our daily cut-off time may be processed on the next business day.
Order Cut-Off Time
Our order cut-off time is:
5:00 PM U.S. Time
Orders placed after 5:00 PM may be treated as being received on the following business day for processing purposes.
Delivery Time
Our estimated delivery timeframe is:
Handling / Processing Time: 1–2 business days
Transit Time: 5–8 business days
Estimated Total Delivery Time: 6–10 business days
Transit time begins once the order has been processed and handed over to the shipping carrier.
Delivery estimates are provided for guidance and may occasionally vary due to circumstances outside our control, including carrier delays, severe weather, holidays, or other unforeseen events.
Shipping Confirmation
As soon as your order has been dispatched, we will send you a shipping confirmation email containing the available delivery information and tracking details, where applicable.
Please use the tracking information provided to monitor the progress of your shipment.
Damaged or Missing Items
If your parcel arrives damaged, or if any items are missing from your order, please contact us within 48 hours of delivery.
To help us investigate and resolve the issue as quickly as possible, please provide:
Your order number
A description of the issue
Photographs of the shipping packaging
Photographs of the products received
Any relevant photographs showing visible damage
Providing clear photographs of both the packaging and the products can help us assess the issue more efficiently.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice that your delivery address is incorrect after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed once an order has entered the shipping process.
Delivery Delays
While we work to meet the estimated delivery timeframe stated above, delivery times may occasionally be affected by circumstances outside our reasonable control.
If there is a significant or unexpected delay affecting your order, we will provide an update when appropriate and work with the relevant shipping carrier to resolve the issue.
Contact Us
If you have questions about shipping or the delivery of your order, please contact us:
ILove Mowing
1701 Broad St
Story City, IA 50248
United States
Email: support@ilovemowing.com
Phone: +1 515 783 165 93
We are happy to assist with questions regarding order processing, shipping, delivery, or tracking.